Questions you often ask us.
Can I ask for advice before buying?
Yes, and you should. Write to us and tell us how you play. We're not a bot: someone who's been on the court and knows what works for you will answer.
Can I return a product if I'm not satisfied?
You have 15 days to return the item as long as it is unused and in its original packaging.
See our refund policy.
Do you ship outside of Spain?
Yes, but it's important that you contact us before placing your order. We'll need your destination information to confirm availability, cost, and delivery time.
Write to us and we'll give you a quick, personalized response.
How long does it take to receive the product?
Orders are delivered within an estimated time of 48 to 72 business hours .
During periods of high demand, such as Christmas or special promotions, there may be minor delays beyond the control of TuPadelBox, related to the volume of shipping agencies.